Refund policy
Last Updated: June 2026
At Summer Toys, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, we offer a hassle-free return and refund policy.
Return Window
Customers may request a return within 30 days of receiving their order.
Return Conditions
To qualify for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase or order number is required.
Return Shipping Costs
Summer Toys covers all return shipping costs for approved returns. Customers will not be charged any return shipping fees.
Refunds
Once we receive and inspect the returned item, we will process the refund.
- Refunds are issued to the original payment method.
- Approved refunds are processed within 7 business days.
- Depending on your bank or payment provider, funds may take additional time to appear in your account.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We will provide a replacement or full refund at no additional cost.
Contact Information
Email: qis1921@outlook.com
Phone: +1 (804) 564-2368
Address:
170 Rowell Brook Rd
Bradford, Vermont 05033
United States